Shipping policy
🚚 Shipping & Delivery Policy
Last Updated: May 12, 2025
Welcome to Dream Dive Enterprises! We are committed to ensuring your orders are delivered promptly and efficiently. Please review our shipping and delivery policy to understand our processes and timelines.
📦 Order Processing
Processing Time: Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
Order Cut-off Time: Orders placed after 3:00 PM IST will be processed on the next business day.
🚀 Shipping Options & Rates
We offer the following shipping options:
Shipping Method Estimated Delivery Time Cost
Standard Shipping 3–5 business days ₹50
Express Shipping 1–2 business days ₹150
Free Shipping 5–7 business days On orders over ₹1,000
Note: Delivery times are estimates and may vary based on location and external factors.
🌍 International Shipping
Currently, we do not offer international shipping. We are working towards expanding our services globally. Stay tuned for updates!
🏠 Local Delivery & In-Store Pickup
Local Delivery: Available within Hyderabad city limits. Orders will be delivered within 1 business day. Delivery fee: ₹30.
In-Store Pickup: You can opt to pick up your order from our store located at [Insert Store Address]. Orders will be ready for pickup within 24 hours. You will receive a notification when your order is ready.
📦 Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details. You can track your order using the provided tracking number on our Order Tracking Page.
❗ Delays & Service Interruptions
While we strive to meet our delivery timelines, unforeseen circumstances such as weather conditions, public holidays, or logistical challenges may cause delays. We appreciate your patience and understanding in such situations.
🔄 Returns, Exchanges & Cancellations
For information on returns, exchanges, and cancellations, please refer to our Return & Refund Policy.
📬 Contact Us
If you have any questions or concerns regarding your order or our shipping policy, feel free to contact us:
Email: Wearelistening@dream-dive.com
Phone: +91- 7569555910
Contact Form: Contact Us
